Scotland's People
Genealogy Scotland – the official government source of Scottish genealogical data
› How do I view an image?› How much does it cost to view an image?› I want to look at an image again. Do I have to pay again?› Why do some index results say "No Image"?› How long will I have access to these images?› Can you let me know when a specific document/image becomes available online?› How do I know if an image is available to view?› How many pages will these images cover?› How long will it take to download these images?› In what format will the images appear?› Will my will or testament come with a transcript?› Will the number of images be the same as the number of pages in a will or testament?› What happens if the census record I require extends over two pages?› The image does not appear when I click on "View".› My credit balance does not update when I view an image.› I can't read the information on this image. What should I do?› I viewed an image but it is not relevant to my search. Can I have a refund?› I have found someone else's will or testament included in mine, why is this?› My will or testament appears to be missing a couple of pages, what should I do next?› I use AOL and therefore am only given the option to 'Save As' a .bmp or .art file. What should I do next?› I have downloaded the image but when I try to load a TIFF image in my graphics program it tells me that the image is corrupt.